3.2.5 Additional (non-tariff) services
In 2021, to promote additional (non-tariff) services the Company:
- Defined a HQheadquarters unit, liable for general arrangement and coordination of activities related to additional (non-tariff) services, created Sales and Commercial Departments.
- Revised the Regulations on additional (non-tariff) services (incl. responsibility matrix).
- Formed unified approach to prices and composition of additional services.
- Initiated modification of Company’s information systems in terms of contract-by-contract treatment and management control.
- Disclosed information on additional (non-tariff) services on its official web-site, incl. e-forms of applications.
- Analyzed the market in terms of additional (non-tariff) services and prospective launch of new services.
- Formed detailed plans on promotion of additional services and sales targets (in light of the formation of the Sales Section).
- Arranged and conducted workshops and trainings on efficient sales and promotion technologies, feat. external experts.
- Analyzed existing business processes related to rendering and development of additional (non-tariff) services, optimized schemes and regulations on the business processes, factoring in the Regulations on rendering additional (non-tariff) services.
- Implemented simplified procurements for rendering of additional (non-tariff) services, incl. conclusion of framework contracts.
In 2021, the Company also initiated the following activities (to be completed in 2022):
- Formation of the plan on revisions of regulatory documents regarding additional services (factoring in market requirements and changes of organizational structure);
- Formation of commercial sections/groups in branches and production units;
- Creation of an additional services catalogue on the official web-site;
- Initiation of a project on development of the automated system for administering non-tariff services on the corporate portal platform;
- Development of simplified scheme of income-generating contracts;
- Initiation of projects on creation of new product lines and promotion of existing additional services, incl.:
a) CAWconstruction and assembly works consortium agreement;
b) Concession agreements;
c) Promotion of Energoservice product line;
d) Rosseti Urals supermarket;
e) Installation, connection, maintenance and repair of solar stations for individuals and corporates;
f) Creation of CAWconstruction and assembly works integrator;
g) DSW consortium agreement.
During the reported period OAOOpen Joint-Stock Company IDGCInterregional Distribution Grid Company of Urals sold 15.0+ thousand additional (non-tariff) services amounting to RUBruble 609,662 thousand.
Financial metrics:
| Metrics | MU | 2019 | 2020 | 2021 | 2021/2020, % |
| Revenues | RUBruble million | 370 | 434 | 609.6 | 40% |
| Rental lease and arrangements | RUBruble million | 244 | 252 | 295 | 17% |
| Maintenance and repairs | RUBruble million | 24 | 79 | 62.5 | -21% |
| Construction and assembly works | RUBruble million | 9 | 43 | 172.6 | 301% |
| Consulting and technical services | RUBruble million | 17 | 30 | 51 | 70% |
| Agency services | RUBruble million | 0 | 0 | 1.3 | - |
| ITinformation technologies and telecommunications | RUBruble million | 0 | 1,2 | 3.7 | 208% |
| Other operating services | RUBruble million | 73 | 26,1 | 19.6 | -25% |
| Other services | RUBruble million | 3.6 | 1,8 | 3.1 | 72% |
| Net profit | RUBruble million | 105 | 116 | 152.6 | 31% |
| Rental lease and arrangements | RUBruble million | 91 | 82 | 93.5 | 14% |
| Maintenance and repairs | RUBruble million | 5.5 | 13 | 18 | 38% |
| Construction and assembly works | RUBruble million | 1 | 5 | 18 | 260% |
| Consulting and technical services | RUBruble million | -15 | 9 | 15.5 | 72% |
| Agency services | RUBruble million | 0 | 0 | 0.9 | - |
| ITinformation technologies and telecommunications | RUBruble million | 0 | 0.96 | 1.9 | 97% |
| Other operating services | RUBruble million | 23 | 7 | 6.3 | -10% |
| Other services | RUBruble million | -0.131 | -1.7 | -1.8 | -6% |
| Metrics | MU | 2019 | 2020 | 2021 | 2021/2020, % |
| Revenues | RUBruble million | 370 | 434 | 609.6 | 40% |
| Rental lease and arrangements | RUBruble million | 244 | 252 | 295 | 17% |
| Maintenance and repairs | RUBruble million | 24 | 79 | 62.5 | -21% |
| Construction and assembly works | RUBruble million | 9 | 43 | 172.6 | 301% |
| Consulting and technical services | RUBruble million | 17 | 30 | 51 | 70% |
| Agency services | RUBruble million | 0 | 0 | 1.3 | - |
| ITinformation technologies and telecommunications | RUBruble million | 0 | 1,2 | 3.7 | 208% |
| Other operating services | RUBruble million | 73 | 26,1 | 19.6 | -25% |
| Other services | RUBruble million | 3.6 | 1,8 | 3.1 | 72% |
| Net profit | RUBruble million | 105 | 116 | 152.6 | 31% |
| Rental lease and arrangements | RUBruble million | 91 | 82 | 93.5 | 14% |
| Maintenance and repairs | RUBruble million | 5.5 | 13 | 18 | 38% |
| Construction and assembly works | RUBruble million | 1 | 5 | 18 | 260% |
| Consulting and technical services | RUBruble million | -15 | 9 | 15.5 | 72% |
| Agency services | RUBruble million | 0 | 0 | 0.9 | - |
| ITinformation technologies and telecommunications | RUBruble million | 0 | 0.96 | 1.9 | 97% |
| Other operating services | RUBruble million | 23 | 7 | 6.3 | -10% |
| Other services | RUBruble million | -0.131 | -1.7 | -1.8 | -6% |
The following lines of business showed the highest revenue gains:
- Construction and assembly works (+301%YoYyear on year).
a. Connection-related works within the applicant’s responsibility (“turn-key connection” package) (+424% YoYyear on year due to its active promotion).
b. Construction and assembly works, reconstruction and retrofitting of consumers’ grid facilities (+97% YoYyear on year).
- Consulting and technical services (+70%YoYyear on year).
а. Energy audit, development and implementation of activities related to energy saving and enhancement of energy efficiency (+21,130%YoYyear on year due to technical audit conducted for OOOLimited Liability Company AS Invest).
The following additional services were put as promising for development in 2022:
| Rental lease and arrangements | |
| 1 | Arrangement of street lighting |
| 2 | Arrangement of telecom equipment |
| Maintenance and repairs | |
| 3 | Maintenance of grid facilities owned by a consumer |
| 4 | Maintenance of street lighting |
| 5 | Maintenance and repairs of grid facilities owned by a consumer |
| 6 | Maintenance and repairs of street lighting |
| 7 | Test run and diagnostics of equipment, personal protective gear, devices |
| 8 | Other services related to maintenance and repairs, test runs and diagnostics |
| Design and survey, construction and assembly works | |
| 9 | Construction and assembly works related to street lighting (“arrangement of street lighting” package) |
| 10 | Connection-related works within the applicant’s responsibility (“turn-key connection” package) |
| 11 | Design and survey works for construction, reconstruction and retrofitting of consumer’s grid facilities |
| 12 | Construction and assembly works, reconstruction and retrofitting of consumer’s grid facilities |
| 13 | Roll-out of metering (installation/replacement, repair of meters, installation of electric power fiscal metering system, etc.) |
| Consulting and technical services | |
| 14 | Energy audit, preparation and implementation of activities related to energy saving and enhanced energy efficiency |
| 15 | Consulting (energy-related consultant, etc.) |
| Rental lease and arrangements | |
| 1 | Arrangement of street lighting |
| 2 | Arrangement of telecom equipment |
| Maintenance and repairs | |
| 3 | Maintenance of grid facilities owned by a consumer |
| 4 | Maintenance of street lighting |
| 5 | Maintenance and repairs of grid facilities owned by a consumer |
| 6 | Maintenance and repairs of street lighting |
| 7 | Test run and diagnostics of equipment, personal protective gear, devices |
| 8 | Other services related to maintenance and repairs, test runs and diagnostics |
| Design and survey, construction and assembly works | |
| 9 | Construction and assembly works related to street lighting (“arrangement of street lighting” package) |
| 10 | Connection-related works within the applicant’s responsibility (“turn-key connection” package) |
| 11 | Design and survey works for construction, reconstruction and retrofitting of consumer’s grid facilities |
| 12 | Construction and assembly works, reconstruction and retrofitting of consumer’s grid facilities |
| 13 | Roll-out of metering (installation/replacement, repair of meters, installation of electric power fiscal metering system, etc.) |
| Consulting and technical services | |
| 14 | Energy audit, preparation and implementation of activities related to energy saving and enhanced energy efficiency |
| 15 | Consulting (energy-related consultant, etc.) |
Financial and economic targets related to sales of additional (non-tariff) services for 2022-2026:
|
|
2020 Actual | 2021 Actual | Targets | ||||
| 2022 | 2023 | 2024 | 2025 | 2026 | |||
| Revenues, RUBruble million | 434 | 610 | 957 | 1,229 | 1,532 | 2,003 | 3,461 |
| Net profit, RUBruble million | 116 | 153 | 128 | 148 | 169 | 208 | 321 |